Privacy Policy

Tripollon respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect personal data when you use our website and join our waitlist.

For the purposes of this Privacy Policy, “Tripollon” (“we”, “us”) is the data controller for the personal data described here. Tripollon is currently operated from Belgrade, Serbia. If you have questions or requests, contact us at hello@tripollon.com. We will update this page with additional controller details once our legal entity registration is completed.

When you join our waitlist, we may collect:

• Email address (to send product updates and launch information)
• User type (Traveler, Agency, or Investor) (to tailor our communications)

We may also collect limited technical data when you use the website:

• Basic device and browser information, approximate location (derived from IP), and server logs (to operate, secure, and improve the website)

We use personal data for the following purposes:

• Waitlist communications (updates, early access invitations): based on your consent
• Website operation, security, and abuse prevention: based on our legitimate interests
• Product discovery and improvement (understanding broad interest by user type): based on our legitimate interests
• Legal compliance and protection of our rights: based on legal obligations and legitimate interests

You can withdraw consent at any time by unsubscribing from emails or by contacting hello@tripollon.com.

We do not sell your personal data. We may share personal data with service providers that help us operate the website and communicate with you (for example, website hosting and email delivery). These providers process personal data only on our instructions and are required to protect it.

We use Google Analytics (provided by Google LLC) to analyze how visitors use our website. Google Analytics uses cookies to collect information such as how often users visit the site and what pages they visit. We use this information solely to improve our website. You can opt out of Google Analytics by declining cookies when prompted (EU/EEA/UK visitors) or by disabling cookies in your browser settings. For more information on how Google uses data, visit google.com/policies/privacy/partners.

We also use Microsoft Clarity (provided by Microsoft Corporation) to understand how visitors interact with our website through heatmaps and session recordings. Clarity may record mouse movements, clicks, and scrolling behavior. This data is anonymized and used solely to improve the website experience. For more information, visit microsoft.com/en-us/clarity/privacy.

We also use Cloudflare Web Analytics, a privacy-first, cookieless analytics service that collects no personal data and sets no cookies.

Tripollon is operated from Serbia. Depending on where you are located and which service providers we use, your personal data may be processed in Serbia and/or other countries. Where required, we take steps to ensure appropriate safeguards are in place for cross-border transfers.

We keep waitlist data for as long as the waitlist remains active or until you unsubscribe or request deletion. We may retain limited records for a longer period if needed for security, fraud prevention, or legal compliance.

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to certain processing
• Request a copy of your data (data portability)
• Withdraw consent (where processing is based on consent)

You can exercise these rights by contacting hello@tripollon.com.

We use reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.